Shipping Policy


At Gymshark (gynnsheark.com), we aim to get your high-performance workout gear to you quickly and seamlessly—so you can focus on your fitness journey without delay. Our shipping policy outlines delivery options, timelines, and key details to keep you informed every step of the way.

1. Shipping Coverage

We offer shipping for all orders placed through our website, with consistent delivery timelines across all locations—no distinction between domestic or international shipping. Every order qualifies for our shipping services, with no minimum purchase required to access delivery.

2. Shipping Options & Timelines

We provide two shipping choices to match your needs, with clear processing and delivery windows:

2.1 Standard Shipping (Free for All Orders)

  • Processing Time: Orders are processed and prepared for shipment within 1–3 days of payment confirmation. Processing time does not include weekends or holidays.
  • Delivery Time: After shipment, standard delivery takes an estimated 6–12 days to reach your address.
  • Cost: $0—standard shipping is free for every order, with no hidden fees or extra charges.

2.2 Expedited Shipping

For faster access to your gym clothes (e.g., last-minute gear for a workout plan), choose expedited shipping at checkout:
  • Processing Time: Expedited orders are prioritized, with processing completed within 1 day of payment confirmation (for orders placed during business hours).
  • Delivery Time: Exact timelines are displayed at checkout based on your location—typically 2–5 days faster than standard shipping.
  • Cost: Fees are calculated in real time at checkout, based on your shipping address and order size.

3. Key Shipping Details

3.1 Order Tracking

Once your order ships, we’ll send a confirmation email to the address you provided. This email includes a unique tracking number and a direct link to monitor your package’s progress (e.g., when it’s in transit, out for delivery). You can also track orders by logging into your Gymshark account (if created during checkout).

3.2 Address Accuracy

It’s your responsibility to provide a complete, accurate shipping address (including apartment numbers, suite codes, or neighborhood details) during checkout. We are not liable for:
  • Delayed or lost packages caused by incorrect addresses.
  • Reshipping fees if a package is returned to us due to an invalid address (you’ll need to cover these fees to resend the order).

3.3 Delivery Delays

While we work to meet estimated timelines, delays may occur due to factors beyond our control, including:
  • Severe weather (e.g., storms, hurricanes).
  • Shipping carrier disruptions (e.g., logistics backlogs).
  • Peak periods (e.g., holiday shopping, new product launches).
We’ll notify you via email if we become aware of a significant delay affecting your order.

3.4 Risk of Loss

Once the shipping carrier confirms delivery to your provided address, responsibility for the order transfers to you. If you believe your package was lost or stolen after delivery confirmation, contact the shipping carrier directly using your tracking number—our team can share carrier contact details if needed.

4. Shipping Restrictions

  • We do not ship to PO boxes, APO/FPO addresses, or temporary locations (e.g., hotels, vacation rentals) to ensure the security of your order.
  • For orders with multiple items: If some products are out of stock but available for backorder, we may ship in-stock items first. You’ll receive separate shipping confirmations and tracking numbers for each shipment, with no extra cost.

5. Questions About Shipping

If you need help with:
  • Updating your address (only possible before the order ships),
  • Checking tracking status,
  • Clarifying expedited shipping details,
contact our customer service team at service@gynnsheark.com—we’ll respond within 1–2 business days.